Gerald McCormack

Managing Director and Owner of Outsourcing Alliance Pty Ltd

Gerald has more than 23 years of management and leadership experience in the BPO industry. He’s been managing all of the day-to-day business activities, as well as sourcing and implementing new outsourcing campaigns. 

Gerald completed a trade certificate and worked in the Construction industry for 14 years before moving into the Professional world. He also now holds a Financial Services License.

Gerald is passionate about showcasing the skills and talents of the diverse Filipino workforce, delivering a high level of quality services, performance and business outcomes to the company and to all of our Outsourcing Alliance partners.

Janine Garcia

Head of Marketing of Outsourcing Alliance Pty Ltd

Janine has worked extensively with different types of clients in the Travel Industry for more than 5 years before moving to BPO Industry. She is passionate about enabling businesses to grow. Whether our clients come to us because they struggle to attract customers or they just simply want to outsource our services, she helps them achieve exponential growth. Aside from that, she manages all of our social media platforms.

Janine has a Bachelor’s Degree in Tourism Management. She continuously takes marketing training and courses to help her build marketing campaigns that get results.

Outside of work, Janine loves anything that is related to fitness, wellness, yoga, lagree, pole and many more…

Mary Grace Vidal

HR/Admin/Office Manager of Outsourcing Alliance Pyt Ltd

Grace has more than 12 years of professional experience in HR, Admin and Finance operations, with the last 7 years spent in senior HR roles in the BPO industry.

As the head of our Human Resources department, Grace is in charge of employee administration and all our programs in support of employee development, engagement, retention and organizational development. Her goal is to create a culture that is both employee and client-centric. 

Grace is also responsible for all of Outsourcing Alliance’s finance and accounting functions She holds a Bachelor’s Degree in Business Administration and is also a Civil Service – Professional Level passer.

In her free time, she loves to sing and dance.