Privacy Policy

Date Effective: 20/11/2024

Outsourcing Alliance Pty Ltd (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and store personal information, as well as your rights regarding that information.

1. Information We Collect

We may collect the following types of personal information:

  • Name, address, email, and phone number.
  • Business information, such as company name and job title.
  • Payment details (where applicable).
  • Website usage information (e.g., cookies, IP address).
  • Other details you provide directly, such as through our forms or inquiries.

We also collect sensitive information only with your explicit consent or where required by law.

2. How we Collect Information

We collect personal information directly from you when you:

  • Use our website, including submitting forms.
  • Contact us via email or phone.
  • Interact with us on social media.
  • Subscribe to newsletters or other communications.

We may also collect information automatically via cookies and similar technologies to improve user experience. You can disable cookies in your browser settings.

3. Use of Information

We use your personal information for purposes including, but not limited to:

  • Providing and improving our services.
  • Processing inquiries and bookings.
  • Personalizing website experiences.
  • Complying with legal obligations.

4. Disclosure of Information

We do not sell or share your personal information with unrelated third parties. We may disclose information to:

  • Service providers, such as IT or payment processing companies.
  • Regulatory or law enforcement agencies, if required by law.
  • Third parties with your consent.

If personal information is shared outside Australia, we ensure compliance with APP 8, including adequate protections for your information.

5. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, misuse, loss, or disclosure.

If a data breach occurs that poses a significant risk of harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in compliance with the Notifiable Data Breaches Scheme.

6. Access and Correction

You have the right to access and correct the personal information we hold about you. To request access or corrections, please contact us using the details below. We will respond to your request within a reasonable time.

7. Your Choices

You may opt out of receiving marketing communications at any time by following the instructions in the communication or contacting us.

You can also manage cookie settings in your browser to limit data collection.

8. Updates to This Policy

This Privacy Policy may be updated to reflect changes in our practices or legal requirements. Updates will be posted on our website with the effective date.

9. Contact Us

If you wish to contact us regarding any aspect of our Privacy Policy, please reach out via the Contact Us page on our website or contact the Data Protection Officer using the details provided below:

Data Protection Officer:
Gerald McCormack
Outsourcing Alliance Pty Ltd
Suite 43, 125 Highbury Road, Burwood VIC 3125
Phone: +61 390163739
Email: gerald.mccormack@outsourcingalliance.com

We aim to resolve complaints promptly in compliance with APP guidelines.