Non-Voice Technical Support

If your business is facing the challenge of offering non-voice technical support to clients, then consider outsourcing your business technical support operations to Outsourcing Alliance. We have a team of highly skilled and experienced non-voice technical support executives, who will help with your diverse business needs.

Administrative Services

Administrative duties and responsibilities include but not limited to, providing administrative support to ensure efficient operation of the office. Supports managers and employees through a variety of tasks related to the organization and communication. Responsible for confidential and time sensitive material. As well as the ability to effectively communicate via the phone and email, ensuring…

Data Entry/Document Processing

Every growing business has the headache of increasing volumes of data management. Delays in processing crucial data can lead to loss of valuable business, as well as customers. This could eventually negatively impact your business. And it is very expensive. If your growing business is facing problems with increasing workload, then Outsourcing Alliance’s has the…

Virtual Assistant

A virtual assistant supports your business remotely by completing administrative tasks you delegate to them. Most often, VAs handle routine, repeatable, and systemized tasks for your business. The key word here is “tasks.” That is, virtual assistants execute tasks you assign to them, based upon a step-by-step process you created. A virtual assistant can also help manage…

Inbound and Outbound Telemarketing Services

Telemarketing is a crucial business promotional tool for any business, irrespective of their size, niche, location, or popularity. Whether you desire to increase your customer base, set up a customer service team, or want to promote your Company Brand, our telemarketing services will bring outstanding business results that are easily measurable.

Chat Systems

Our chat systems are secure and are SSL based chat systems. Customers can leave in a message when offline. We have a canned response manager and our chat support executives can chat in multiple languages by using the multiple languages feature. Pages, links images and proactive messages can be sent seamlessly. Our chat systems can…

Chat Support Software

We have trained our chat support team on all the latest chat software. In case, you would like us to use a different chat software, we can train our team to use the software of your choice. We can also suggest the best chat software to be used based on the volume and type of…