Questions... We have the Answers!

Why should I hire a virtual employee offshore instead of an in-house employee locally?

Hiring virtual employees offshore versus an in-house employee locally makes sense for many businesses from small to very large corporations. Regardless of the size of your business, the decision to hire a virtual employee is often a financial decision to reduce staffing and overhead costs and eliminate the liabilities that come with hiring an in-house employee.

Why should I choose to hire a virtual employee in the Philippines over other offshore options?

Hiring a virtual employee in the Philippines has several advantages over other offshore options like India or China. For starters, the cost of living in the Philippines is a fraction of that compared to other Asian countries. This results in lower operational costs for our clients. Furthermore, Filipinos are highly educated, are proficient in English, are an accent neutral population, and are culturally similar to western society making it easy for them to seamlessly integrate into your company – all key benefits to our clients.

How much will I save by hiring a Philippines-based virtual employee?

You can save up to 70% in staffing and operational costs. However, your total savings will vary depending on the profession, experience, and skillset you require for your project. Contact us today for a quote and see for yourself!

What kind of work can I outsource?

Anything you want! We recruit employees in any industry or field and recruit based on your specific needs. Clients have come to us for projects such as website production, telemarketing, admin support, technical support, back office services. Typically, the best functions to outsource are those that are non-core to your business and can be completed off-site without intrinsic institutional knowledge of your business or company culture.

My staffing need is short-term. . . can you help me?

Sure can! Even though we generally work with clients looking for long-term solutions, we do have access to a network of freelancers so it’s possible that we may be able to help with your short-term needs. It’s best to contact us to go over your needs and we’ll see if we can help.

How much do you charge?

Costs vary depending on the industry and experience requirements of the project. Regardless, we can assure you that the costs will be remarkably lower than if you were to hire the same employee in your own country. Our clients experience significant savings in wages and operating costs by hiring and working remotely with professionals in the Philippines. Contact us to discuss solutions for your unique business challenges.

What are the payment terms?

Depending on the project, there may be some setup fees involved, but generally, there are no setup fees to get started but your first month will require 30 days advance payment. After that, you’ll be invoiced on a monthly basis with payment due within 14 days of receipt of invoice.

What are the accepted forms of payment?

Due to internationally increased Credit Card fraud, we only accept wire transfer.

How quickly can my virtual employee start? What’s the lead-time?

A virtual employee can begin working for you in as little as a week’s time. How long it takes will partly depend on the client, who ultimately decides whom to interview and then hire among the candidates we pre-screen and recommend.

Do I manage my virtual employee?

Yes, your virtual employee is accountable to you and you alone. He/she is your exclusive and dedicated employee. You determine what work your employee(s) does and when, defining projects, objectives and deadlines. If you need us to help manage your employee, just let us know and we can make arrangements with your guidance. For example, if you have several employees working on one project like customer service, it may be more efficient to have an on-site manager to oversee the day-to-day operations of the project.

Do I have direct communication with my virtual employee?

Yes, you can directly communicate with your virtual employee as often as you like. They are your employee, not ours. You may choose to communicate with them however you choose based on what you find most efficient for workflow—whether that’s via email, phone, instant message or Skype.

What if it doesn’t work out?

We don’t require long-term contracts. If you’re not satisfied with your employee, we can work to recruit a more suitable employee. Or, if you’re not satisfied with our services, simply walk away. We only ask for a minimum 30 days notice of your intent to cancel your engagement with us.